February 5, 2015 by Rita Anya Nara

Tourist Scams: What You Need to Know (Part 3 of 3)

Here’s the final segment on what to keep a wary eye out for during your travels. May you all have safe and scumbag-free journeys, wherever they may take you!

11. Driver or hotel claiming you damaged their property
I sat in the back of a taxi last fall in Morocco that had a large tear all the way down the middle of the opposite seat. I had my luggage over the seat for the whole ride, and when I paid the driver and got out, all of a sudden he started yelling that I had “ruined his seat” by destroying it with my bag wheels. He started swearing and demanding money, and people at the train station stared. A policeman came up and took my side, I think without even knowing what my psycho cabbie scammer was upset about, and the taxi driver quickly got out of there, so I got lucky (the policeman had dealt with this taxi driver before.)

Lesson learned? When taking a ride or accepting services from unscrupulous-looking individuals, avoid contact with all signs of physical damage as much as you can, because you can be blamed for them. Of course, shoddy hotels are also known for claiming that unsuspecting patrons have damaged the room. In general, when staying for several days at a place, you should clean up any cigarette butts, broken glass, or anything else potentially damaging before the maid comes in, or the hotel can get ideas about charging you for old burn marks, tile scratches, etc. Also, remember to report any existing damage to the room as soon as possible after you check in, or you could be blamed for it.

12. The tap water is “unsafe to drink”
Hotels in foreign countries (especially in Eastern Europe) will post “helpful” warning signs around your bathroom and/or kitchenette warning you that the tap water is not potable, and that drinking water must be purchased from the front desk (or worse, from the minibar). In many of these countries, water is perfectly safe to consume, but the hotel wants to sell you bottled water. In some cases, they’ll give you bottled water, implying that they’re free, but then add it on as a hidden charge later; this happened to me in a hostel in Australia a few years ago (and I actually believed that the tap water in Canberra was unsafe to drink…).

To know whether or not the tap water is safe to drink somewhere, do your own research on the internet (preferably your country’s embassy guide), or ask a local. If you’re unsure one way or the other, then buy bottled water — at the nearest supermarket or mini-mart, not from the hotel.

13. Accommodation recommendations
Your tour guide or taxi driver will tell you that the hotel you’ve booked is closed, “no good,” or too pricy, and that he knows somewhere nicer. While this might be true, the “nicer” place is giving him a commission for his referrals, and if you say yes and let yourself be taken somewhere you weren’t planning, you make yourself vulnerable to more unexpected costs and detours. Furthermore, a stranger who is friends with your hotel owner now knows where you’re staying.

What can you do? Stick with your planned hotel. An unfamiliar, flashy hotel that your scammer has just pulled you up to is always going to look more glamorous than your reserved hotel did when you saw the tiny pictures online; don’t fall for it, and trust your original arrangements. If it’s a “reputable” tour guide who’s telling you to change all your plans at the last minute, you might consider ditching them altogether.

14. Help with buying the metro ticket
Do you love being self-sufficient by buying your own metro ticket in Paris, Rome, or other large cities — but get tired of locals huffing and sighing behind you as you stumble around on the screen to choose the right train or fare? Local opportunists will gladly appear out of nowhere to help you purchase your ticket — and demand a “little something” for their help. You should be very careful since at this point you probably still have your wallet out and you’ve just stepped away from the machine and no longer have the attention of the people in line who might actually intervene if your “helper” very discreetly mugs you.

In general, be leery of non-service person who goes out of their way to help you without asking you if you need them. If you’re “stuck” as to how to purchase a ticket, remember that the person waiting behind you has an obvious interest in you getting what you want and moving on. Try asking them rather than waiting for someone to approach you in your moment of ineptitude.

15. “I’ve just been robbed!”
A clearly distressed person (often a woman, but can also be a man) posing as a fellow tourist will approach you and ask you if you know where the nearest police station is. They’ll tell you they’ve just been mugged or robbed and don’t have enough money to get back to their hotel, much less get back to their own city or country. When you suggest they talk to the police, they will tell you that the police “couldn’t be found” or that there was a language barrier. The person will continue to be emotional (but not overly aggressive) until you break down and give them some money. Even if you don’t give them much, these people can make a lot of money in one day playing the same dirty trick over and over.

16. Forgetting your change
A friendly ticket seller at a tourist site takes your cash, then takes a long time processing your ticket(s) all the while chatting up their colleagues, asking for your ID, and perhaps answering the phone on top of it. While you’re busy looking around and waiting, your large bill has gone into the till and nothing has come out yet. A few minutes later the seller gives you a bright smile, some instructions, and says “bye!” so you’ll leave. Once you step through the gate you remember about your change, but have no way of getting it — or if you do, it’s the ticket seller’s word against yours.

To avoid being a victim of this scam, try vocalizing your transaction, such as saying “I’m getting 30 back in change, right?“ as you’re handing over your money. Don’t let your eyes and attention wander until after you’ve gotten your money. The scammer will notice you’re on the ball and find a more distracted person to shortchange.

One final note: beware of outright robbery committed by motorcycling bag-snatchers out there (not that these cool Bangkok locals would even think of it)

January 24, 2015 by Rita Anya Nara

Tourist Scams: What You Need to Know (Part 2 of 3)

Calling all travelers, explorers, vacationers, and wanderlusts who don’t want to be taken advantage of abroad: here’s the continuation of last week’s series on scams you need to be aware of in cities around the world.

7. Forced Upgrade at a Hotel
You book and pay for your hotel online through Expedia, Hotels.com, Priceline, or another well-known vendor. When you arrive at the hotel, you’re told that there was a “mistake” with the online booking, that it’s all the online vendor’s fault, and that your room is not available and you have to pay for a higher-priced room if you want to stay. You either have to pay for the more expensive room or find another hotel, which is often impractical unless you know the area well.

What can you do to avoid this scam? If you’re staying at an independent hotel that isn’t highly rated (and that you‘re unfamiliar with), try emailing them a week or two before your trip with a question, concern, or any other excuse that involves forwarding your confirmation email right along to them. Bring a printout of your correspondence with you when you check in. It will be a lot harder for them to claim that they don’t know about your existing reservation.

8. “Free Tour”
You are approached by a cab driver or tout outside your hotel and offered a free tour of a historical district or exclusive area a considerable distance away. You take them up on it after getting a nod or a shrug from the man or woman behind the reception desk. You’re then driven to a store or restaurant (owned by the cab driver’s or tout’s friend) where you’re pressured to buy expensive, inferior-quality items. When you ask about your “tour,” your scammer says it’s coming, but there are a few places he’d love for you to see first. Meanwhile you have no idea where you are and are wasting your money and time.

It’s tempting to think that in the most beautiful, least expensive countries in the world (where this scam often takes place) you can truly get “something for nothing.” Nope, nothing’s free in life, not even in these places, so stick with your planned tour and don’t let anyone “take you for a ride.”

9. “Amenity Fees”
Unscrupulous hotels will charge you an additional fee just for the use of certain things in your room, such as the safe, the microwave, the iron and ironing board, or the refrigerator. Some will charge only if these items have been used; others will charge even if you haven’t touched them. You’ll see the “fees” on the final bill and be given a bewildered look by the receptionist when asked why the use of your “amenities” don’t come with the price of the room.

If you’ve prepaid for your room through Priceline, Expedia, etc. it becomes a little harder for the hotel to assess the fees. Beware though that they might disguise the charges under a “city tax” in a city where there is no such thing. Online booking websites will usually warn you when there will a city tax to be collected at the end of your stay. At any rate, the best way to fight “amenity fees” is to print out a receipt of your reservation including all the amenities right above your room charge — or find out about and stay away from nickel-and-diming hotels by reading reviews on TripAdvisor or Hotels.com.

10. Distraction Opportunists
Lots of us are pleasantly distracted when we’re touring. We want to be unexpectedly delighted or drawn in by something new and different. Unfortunately, scammers and thieves thrive on our distraction. These scheisters often work in pairs or small groups: one person will distract you, while the other will rob you while you’re distracted.

If you’re traveling alone, you might be approached by a very attractive member of the opposite sex and offered advice, help, or the privilege of their company. While spellbound by Ms. or Mr. Hottie, another person slips something out your bag or pocket.

Scams that employ children are becoming more and more common as poverty and desperation make thievery a family affair. A smiling kid will come up to talk, sing, or “perform” for you until an adult (who may or may not be the kid’s real parent) comes up to apologize for the bother. While the parent is sweetly engaging you in their apology, the kid is robbing something out of your bag.

Another common distraction scam features scammers pretending to be hit by bicyclists, or starting to drown in the hotel pool, or otherwise the victim of some major trauma that makes everyone, including you, stop and stare — and possibly step away from your belongings. The “victim’s” friend may rush by you on their way to the scene, making a big swipe for your valuables in the process.

It’s easy to get distracted on city streets in other countries. Self-awareness, and knowledge of the most typical scams, go a long way towards keeping you safe.

January 15, 2015 by Rita Anya Nara

Tourist Scams: What You Need to Know (Part 1 of 3)

Few things are going to cause you stress on a trip abroad like getting cheated, duped, taken advantage of, or just plain screwed over. When we travel, we often let our guard down, because we’re curious about people in our host country, we want to be liked, and we want to believe that we’ll be treated fairly; however, there are plenty of scammers, schemers, and slimy scheisters looking to cash in on our trust and optimism. And when we go someplace we’re not familiar with, we’re vulnerable: we often don’t know our way around, may not be in charge of our transportation, may have very limited language skills, and may not know where to go for help. One of the best ways to defend ourselves against scammers is to know what their tricks are, and how to avoid them — then you can go back to actually enjoying your vacation. This special series covers 18 of the most common universal scams.

1. Currency Swap
Many seasoned travelers keep a wary eye out for crooked cashiers and clerks around the world who give back the wrong change in bills (e.g., a 10 bill instead of a 20) in shops large and small. A less common, but more effective, scam is to give you back a 20 bill — but it’s the wrong currency. For example, a clerk in Beijing may give you back a 20 ruble note instead of a 20 yuan note. Since you see “20,” you think all is good, and don’t even notice the different currency — but the clerk has just given you something worth 1/3 of what you’re owed (and hey, who wants to visit Russia these days anyway?).

With so many countries using different size notes and distinct colors for currency (a notable exception being the U.S.) you may think it’s hard to get confused — except when you’re country-hopping, outside the Eurozone, or just in too much of a hurry to see if that somber guy drawn on your bill is from the country you’re actually in.

2. “Non-Exportable” Gifts and Souvenirs
If you’ve fallen in love with (and immediately purchased) a unique handicraft made out of natural materials such as preserved plant products or small amounts of animal skin, feathers, or fur, beware of these items being confiscated by border police — not because it’s prohibited to take such items out of the country, but because corrupt cops want to sell them back to the tourist shops (who peddle them to other unsuspecting travelers). This is a particular problem in Southeast Asia and parts of Africa.

What should you do? Only buy natural product/”heritage” items from larger stores that provide information (such as in a product insert) about where the product came from. A good bet is to buy such items from government-operated museums, zoos, aquariums, or the like. At the other end of this scam, remember that legitimate border police should be able to produce written regulations stating what natural product items cannot be exported.

3. The “Red-Light Bag Grab”
Think your bags are safe beside you when you’re sitting in your taxi at a red light? Not always so. In Southeast Asia, South America, and South Africa, thieves on motorbikes (or even on foot) may simply open the unlocked door across from you and grab your carry-on, briefcase, or purse. What’s worse, your innocent-looking cab driver might be in on the scam.

To reduce the risk of this scam, make sure your taxi door and the one across from you is locked — and by all means, try to avoid taxis with roof-top luggage racks which make the temptation even greater for crooks.

4. Dual Menus
A bar or restaurant can scam you by providing a menu with inexpensive prices, then taking the menu once you’ve ordered. Later you get a bill with double or triple the prices, and once you make a fuss, the manager produces a menu with the higher prices on it. This scam is most common in China and parts of Southern Europe.

A fairly straightforward way to avoid this is to simply hold onto the menu until you’re ready to pay — or better yet, stay out of bars or restaurants with too-good-to-be-true specials, and that clearly cater to tourists. Your hotel will probably be happy to tell you which restaurants in the neighborhood may give you indigestion in more ways than one.

5. “Per Person” Taxi Charge
Before you get into an unmetered taxi — especially an independently-operated taxi in a country not known for treating tourists well — ask the driver if the quoted price for you and your partner/friends is for the ride, or per person. Nothing is going to sour you and your (possibly) drunken group more than being told at your destination that you owe three or four times what you thought you did. Of course, you can always give the driver the price he gave you when you hired him, and walk away — but it’s inadvisable as you could be harassed, followed, or worse.

6. Your Passport as Security for Equipment Rental or Debt
The news that two passengers aboard Malaysian Air Flight MH370 traveled with stolen passports has generated a flurry of reports on how many passports are stolen every year — and how easily people make themselves vulnerable to such scams. It’s remarkable how many people will hand over their passport to people behind a counter in a foreign country — even for things like kayak or motorbike rental. If a clerk in a beachside or roadside establishment demands your passport — in addition to your credit card information — in exchange for equipment rental, beware. Pay cash wherever possible, demand a receipt (even handwritten) and hand over some other form of identity (such as your work badge) instead.

Next week: lodging scams, “free tours,” forced upgrades, and other things that will make you fume, rage, and rant unless you wise up. Stay safe out there, and stay smart!